Smart Introduces my.Smart Online Account Management Service
MANILA, PHILIPPINES - Smart Communications, Inc. (Smart) introduces my.Smart (my.Smart.com.ph). my.Smart makes it easier for Smart prepaid, postpaid and broadband subscribers to manage all of their accounts under one login name.
With my.Smart, subscribers can check and pay their bills, subscribe to prepaid packages, submit help tickets, and even cash in their rewards points online absolutely free. Smart Load retailers meanwhile, can check their load wallet balance, request for statements of account, and block load wallets for lost SIM also free of charge.
“As more subscribers open multiple Smart accounts, the chances of losing track of bills and other account information become more common,” said Smart Digital and Social Media Group Head Mellissa Limcaoco. “With my.Smart, they can now merge all of their subscription details under one online account, thus avoiding clutter and confusion,” Limcaoco added.
New users can sign up for a my.Smart account by visiting my.Smart.com.ph and clicking on “Register Now”. Meanwhile, users of the old WebConnect service (now called My Smart Accounts) can use any one of their Smart mobile numbers to log in. They will then be asked to transfer their WebConnect account to my.Smart by signing up for a new login name.To link old WebConnect accounts to my.Smart, simply enter the mobile number on the “Add Account” field and key-in the password of the WebConnect account.
“my.Smart offers real-time overview of all your accounts so you are always up to date,” Smart Head for Sales and Customer Service Perry Bayani. “What’s more, you can also raise your concerns via email—no need to call our hotline or to visit our Wireless Centers.”
As a special treat to my.Smart users, Smart is offering 500 monthly rewards points for subscribers who choose to forego their paper bills. For a complete listing of Smart Rewards, visit rewards.smart.net.ph.