Globe Strengthens Efforts Against Companies That Send Text Spams
Globe said that it is strengthening its efforts to go after companies that abuse the use of text messages for unsolicited advertisements. Also known as text spams, Globe aims to minimize, and someday, completely eradicate this abuse done by some companies.
For an instance, Globe requested the National Telecommunications Commission to order Caritas Shield Inc. the payment of the appropriate fines and penalties for sending text spam to its subscribers. Globe also asked the NTC to permanently bar Caritas, its agents and employees from sending these spam texts to Globe customers. Globe General Counsel Froilan Castelo said other companies whose agents employ marketing strategies that involve sending text spams will be dealt with similarly.
Many subscribers complain of getting an average of 5 to 10 text spams a day. Spam messages are usually sent by prepaid numbers as they are untraceable and are easily disposable. Spammers also don’t need specific numbers to send spam messages to as they make use of USB GSM modems and they spam number ranges. Legitimate text blasts approved by the regulating agency are properly identified and do not carry 11-digit numbers.
Globe has put in place several channels through which subscribers can report text spams. Subscribers may report via the Globe website through Talk2Globe Chat (http://chat.globe.com.ph); send a message through Globe Contact Form (http://globe.com.ph/talk2Globenow) and by tweeting @Talk2GLOBE on Twitter. Subscribers can put in the number, the exact message, and the time and date the text spam was received. Numbers that are reported to be source of text spams are first sent warnings and those that are persistent source of text spams are deactivated from the service.