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IBM Empowers Manila Water to Enhance Service Delivery

By Lionell Go Macahilig - on 8 Nov 2011, 6:19pm

IBM Empowers Manila Water to Enhance Service Delivery

QUEZON CITY, PHILIPPINES - IBM and the Manila Water Company (MWC) announced an ongoing project that will harness technology to enhance the provision of water and wastewater services to its customers and support Manila Water’s growth plans not only in the east zone but also in other expansion areas within the country and in the Asia-Pacific region.

As a concessionaire of the Metropolitan Waterworks and Sewerage Systems (MWSS), Manila Water provides services to over 6.2 million people from 23 cities and municipalities of eastern Metro Manila and Rizal Province, which include Pasig, San Juan, Mandaluyong, Marikina, Taguig, Pateros and parts of Manila and Quezon City.

Manila Water is committed to ensure there is clean, safe and reliable water supply for its clients. The company’s ongoing business transformation and integration strategy is anchored on IBM smarter systems – IBM eX5 enterprise systems and IBM XIV storage solutions. These IBM systems are set to provide Manila Water with the necessary infrastructure to support key applications such as an enhanced billing system, customer relationship management and business intelligence systems to help the company enhance its services and address rising customer expectations.

“Manila Water has invested in essential application solutions, but we also need a robust, highly reliable and flexible infrastructure behind it. The IBM XIV storage solution provides high-end disk storage and is designed to support massive data growth with unmatched ease of use. In addition, the IBM System eX5 enterprise server is perfect for the new era of smarter computing, in that it is optimized for intelligent analytics and designed to support virtualization while driving data center efficiencies,” said Mauricio Franco, Jr., the company’s Chief Information Officer.

“Manila Water is known to be at the forefront of providing safe and uninterrupted water supply for its customers. With deep industry insight and global experience in the utilities sector, IBM is proud to take part in Manila Water’s ICT transformation journey by providing a suitable solution to meet the ever-changing demands of the competitive market,” said James Velasquez, Country General Manager, IBM Philippines.

IBM’s eX5 servers and storage solutions are part of IBM’s smarter systems, which are optimized for specific workloads, fully integrated, scalable and secure. They are designed to improve performance and lower costs by eliminating silos, and making full use of existing client assets.

For more information on smarter computing, please visit www-03.ibm.com.