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The secret behind Manila Marriott Hotel's fast and reliable Internet connection

By Lionell Go Macahilig - on 28 Feb 2018, 2:33am

The secret behind Manila Marriott Hotel's fast and reliable Internet connection

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Now more than ever, fast and reliable Internet connectivity is a must in almost every field, including the hospitality industry. People don't just stay in hotels and other establishments for lodging for good food and comfortable accommodation. Internet connectivity is necessary as customers need to stay online all the time for many various reasons.

Comprehending this, the Manila Marriott Hotel in Newport City tapped the expertise of Eastern Communications to ensure that hotel patrons will get the fast and reliable connectivity that they need. At an afternoon tea event held at the hotel's Still Tea & Whisky Bar, Manila Marriott, spearheaded by its General Manager Bruce Winton, and Eastern Communications celebrated their partnership.

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Winton, along with Eastern Communications Head of Marketing Catherine Muynila, revealed that Manila Marriott Hotel now has 450Mbps Internet connection speed. That said, customers can fully enjoy their stay in Marriott while dining in the hotel's Marriott Cafe or Cru Steakhouse, and uploading Instagram-worthy photos, watching streaming content, or closing an important business deal.

Manila Marriott Hotel takes advantage of Eastern Communications's Internet Direct Service (IDS), a premium and dedicated Internet service with 1:1 contention ratio. IDS is backed by a fully redundant fiber optic network, capable of providing gigabit per second connection between the Philippines and peering partners in the Asia-Pacific region, Europe, and the United States. IDS is ideal for industries with round-the-clock, mission-critical transactions.

Another service that is being offered by Eastern Communications is ISDN PRI which allows customers to make use of multiple voice channels through one phone line. ISDN PRI is suitable for industries with high voice traffic such as business process outsourcing (BPO).

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The rollout of customized packages catering to various industries is part of Eastern Communications's vision of providing customers with its unique brand of "high tech and high touch" service. For the company, high tech means products and services that are at par with other telco companies, while high touch means personalized customer service and solutions to their clients. This approach ensures that a company gets the right solution tailor-made according to its requirements.

Apart from the Manila Marriott Hotel, Eastern Communications is also the service provider of other key hotels and establishments not only in Metro Manila, but also in Baguio, Batangas, Cavite, Laguna, and Metro Cebu.